INAIR Elite Suite vs Go Pack: The Ultimate Gifting Guide

INAIR Elite Suite vs Go Pack: Buying as a Gift

Which INAIR package is best for a gift: Elite Suite or Go Pack?
When choosing between the INAIR Elite Suite vs Go Pack as a gift, the Elite Suite is the superior choice because it provides a complete, out-of-the-box workstation experience, including the AR glasses, INAIR Pod, and the foldable Touchboard keyboard. The Go Pack is a streamlined bundle (lacking the keyboard) best suited for users who only want to watch movies or already have their own peripherals. Important note for gifters: International customs inspections may occasionally break the outer plastic seal, but the product inside is guaranteed 100% brand new.

The "Opened Box" Misunderstanding

We recently received a heartbreaking support ticket: "I bought this as a birthday gift for a family member. When it arrived, the box looked like it had been opened and the seal was broken. It looks like a used product, so I am returning it."

We completely understand this frustration. Please be assured: INAIR never ships used or refurbished products as new.
If your box arrives with a broken outer seal or slight smudges on the plastic, it is almost entirely due to International Customs Inspections. When shipping high-tech electronics globally via DHL or FedEx, customs officials routinely open packages to verify battery safety and product declarations.

What to Do If Your Gift Arrives Opened

If you are buying the Elite Suite as a premium gift and the packaging is compromised during international transit, please contact our support team immediately. While we cannot control customs officials, we will do everything in our power to verify the unit's pristine condition or assist you with an exchange to ensure your gifting experience is perfect.